Breaking News World News & Multi Media

Those Annoying Robocalls Can Be Illegal And Now Some Consumers Are Fighting Back – CBS Philly

Follow CBSPHILLY Facebook  | Twitter

PHILADELPHIA (CBS) — Robocalls can interrupt us multiple times a day. There’s no sugarcoating it, they’re downright annoying.

READ MORE: Man Shot, Killed During Fight Inside North Philadelphia Deli, Police Say

But now consumers are fighting back.

According to the Federal Trade Commission, unwanted calls are “far and away the biggest consumer complaint.”

“Look at all of these missed calls,” said Jamie Bergstein while scrolling through her phone outside of Philadelphia City Hall, “I get them all the time!”

About 35 billion robocalls are placed to American consumers every year and experts say this “epidemic” is worth a fight.

“All day long I’m hitting ignore on my phone while I’m trying to work,” said consumer rights attorney Todd Friedman.

New Scam Warning As Con Artists Pretending To Be Officers From Social Security Administration

He spoke with Eyewitness News on Friday and explained that even one call using an automatic, robotic dialing system is a violation of the Federal Telephone Consumer Protection Act.

Even non-recorded calls break the law, if you are registered on the National Do Not Call list.

“The first time you get one of these calls it’s pretty much going to be a violation,” he said.  “The big problem is going to be how you find these people and that’s the hardest part.”

The challenge of finding out who exactly is behind the call has increased as telemarketers have evolved to using “spoof” numbers.

READ MORE: Philadelphia’s Proof Of Vaccine Mandate For Indoor Dining, Sporting Events Goes Into Effect Monday

These numbers will imitate a local area code and familiar numbers, which can make it seem like the call may be coming from someone you know.

“We just moved here, so I don’t know if its an emergency or a doctor’s visit or something like that. It’s just annoying,” Bergstein said.

The Telephone Consumer Protection Act prohibits robocalls to your phone if you have not previously provided your consent.

“That provides you with a private right of action to file a lawsuit against these guys, and if you can find out who they are, its $500 to $1,500 per call,” Friedman said.

Threat Of Teachers’ Strike Worrying Students At Community College Of Philadelphia

That’s right, $500 to $1,500 per call that companies can be forced to pay if a lawsuit is won.

Recently, a man from the Philadelphia area embarked on a journey to do just that.

According to court records, Andrew Perrong, originally from Montgomery County, has filed dozens of lawsuits against companies who have called him without consent.

His collective monetary awards have not been disclosed.

Friedman added that if you are dead set on a lawsuit, before contacting a consumer attorney, try and find out a company name.

MORE NEWS: Cape May County Residents See Most Snow In About 4 Years: ‘I Wasn’t Expecting All This’

For the brave, he suggests one method; answering the call, and playing along while trying to get as much information as possible without giving any of yours.

Read original article here

Denial of responsibility! The News Motions is an automatic aggregator around the global media. All the content are available free on Internet. We have just arranged it in one platform for educational purpose only. In each content, the hyperlink to the primary source is specified. All trademarks belong to their rightful owners, all materials to their authors. If you are the owner of the content and do not want us to publish your materials on our website, please contact us by email – The content will be deleted within 24 hours.

Leave A Reply

Your email address will not be published.